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Texas laws are enforced by the Texas Department of Motor Vehicles Enforcement Division and they receive about 12,000 complaints a year, they investigate lemon law violations and also respond to dealer complaints. The Enforcement Division receives approximately 12,000 complaints per year.
The Texas Lemon Law statute and the federal Lemon Law (the Magnuson-Moss Warranty Act) provide for compensation to Texas consumers of defective automobiles and trucks and other vehicles and products including motorcycles, RV's, boats, computers and other consumer appliances and products.
How do I let the DMV know I no longer own a vehicle? Submit it online. Mail a completed Vehicle Transfer Notification Form to the address located on the form. Visit a Texas Department of Motor Vehicles Regional Service Center.
You are protected under consumer law and can choose to file a lawsuit with the help of an auto fraud attorney. This doesn't apply just to used cars. You can sue for issues with a new car as well.
Each year the agency registers almost 24 million vehicles; regulates vehicle dealers; credentials buses and big trucks for intrastate and interstate commerce; issues oversize and overweight permits; and awards grants to law enforcement agencies to reduce vehicle burglaries and thefts.
The Texas Department of Motor Vehicles (TxDMV) Motor Vehicle Division (MVD) issues licenses to used vehicle dealers, franchised motor vehicle dealers, salvage vehicle dealers, vehicle leasing companies, manufacturers, distributors, converters, and vehicle transit operators.
During any stage of the complaint or investigative process you can check the status of your complaint in CES by clicking on the "Status of Complaint" tab in the menu bar and entering the assigned "Complaint ID." You can also check the status of your complaint by contacting TxDMV directly at 1-888-368-4689.
You can file a complaint whether you are a consumer or a vehicle dealer. For additional information or assistance with enforcement actions, call us at (888) 368-4689 or (512) 465-4204.