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The following steps should be taken as soon as the employer receives a verbal or written complaint.Step 1: Ensure Confidentiality.Step 2: Provide Interim Protection.Step 3: Select the investigator.Step 4: Create a Plan for the Investigation.Step 5: Develop Interview Questions.Step 6: Conduct Interviews.More items...
Your task is to only answer specific questions asked by the investigator. You should not be sitting and telling the investigator long stories, but only answer specific questions asked. Once you answer the question asked, stop talking and wait for the next question. This will make the process much easier and quicker.
These HR investigation questions can help you gather the most useful information from your witnesses:What did you witness?What was the date, time, and duration of the incident or behavior you witnessed?Where did it happen?Who was involved?What did each person do and say?Did anyone else see it happen?More items...?
With that in mind, here are 10 key questions that can help start your investigation:Who committed the alleged behavior?What happened?When did this occur?Where did this happen?Did you let the accused know that you were upset by this?Who else may have seen or heard this as a witness?More items...
Questions to Ask the Complainant:Who, what, when, where, and how: Who committed the alleged harassment?How did you react?How did the harassment affect you?Are there any persons who have relevant information?Did the person who harassed you harass anyone else?More items...
Questions to ask the complainant for the investigationWhen did the incident take place? The date, time, and duration.What happened? Describe the incident.Has this incident ever happened again?How did the incident occur?Did anyone else see it happen?Was there any physical contact?What did you do?What did you say?More items...?24-May-2021
Failing to Be Thorough Performing an incomplete or sloppy investigationby failing to interview key witnesses, neglecting to review important documents, or ignoring issues that come up during the investigation, for examplecan have many of the same negative consequences as failing to investigate at all.
If you witness workplace harassment, you should tell your employer. You also can tell the harasser that his or her behavior is not funny and must stop. Finally, don't laugh at the conduct or give the harasser an audience - that will only encourage further harassment.
So, what behaviors are considered criteria for a hostile work environment?Sexual / racial harassment.Discrimination of any kind.Consistent aggressiveness.Ridiculing or victimization.Lots of complaints and threats for punishment.That feeling you get.
Six steps for successful incident investigationSTEP 1 IMMEDIATE ACTION.STEP 2 PLAN THE INVESTIGATION.STEP 3 DATA COLLECTION.STEP 4 DATA ANALYSIS.STEP 5 CORRECTIVE ACTIONS.STEP 6 REPORTING.