Subject: Notice of Free Delivery Limitations Change in Rhode Island Dear [Customer Name], We hope this letter finds you well. We are writing to inform you of a recent policy change regarding our free delivery service in Rhode Island. It is important to us that you are aware of these modifications to ensure a hassle-free shopping experience with us. Effective [Date], our company will be implementing revised limitations for free delivery across Rhode Island. The changes in place are designed to optimize our operations and continuously improve our services to better meet your needs. We kindly ask you to review the new limitations outlined below: 1. Geographical Boundaries: Previously, we offered free delivery for all orders within the state of Rhode Island without any specific restrictions. However, as part of this update, we have outlined the following geographical boundaries for eligible free delivery: — City/Town A: Orders exceedinEX$X.XX will qualify for free delivery. — City/Town B: Orders exceedinEX$X.XX will qualify for free delivery. — City/Town C: Orders exceedinEX$X.XX will qualify for free delivery. (List all relevant cities or towns based on the new limitations.) 2. Order Value Requirement: Previously, there was no minimum order value to avail of free delivery. However, to sustain our free delivery service, we have introduced a minimum order value condition. Effective [Date], orders must meet or exceed EX.XX (excluding taxes and discounts) to qualify for free delivery. For orders falling below this threshold, a nominal delivery fee will apply. 3. Delivery Schedule: We will continue to offer our regular delivery schedule, ensuring that your orders are promptly delivered to your preferred address within the stipulated time frame. The inclusion of free delivery limitations will not affect our delivery schedule; it solely determines eligibility for this service. 4. Additional Options: For orders that do not meet the new free delivery limitations, we are pleased to provide alternative options to accommodate your needs: — Expedited Delivery: In case you require faster delivery for orders not meeting the free delivery criteria, we offer expedited delivery at a reasonable additional cost. — In-Store Pickup: You are welcome to order online and choose the convenient option of picking up your items from our store, bypassing any delivery charges altogether. We understand that changes to our free delivery policy may cause some inconvenience, and we apologize for any disruption this may cause. However, we are confident that these adjustments will ensure the continued availability of this service for our valued customers across Rhode Island. Thank you for your understanding and continued support. If you have any questions or require further clarification regarding these limitations, our dedicated customer service team is available to assist you. Sincerely, [Your Name] [Your Position] [Company Name] [Contact Information]
Rhode Island Sample Letter for Free Delivery Limitations Change
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