Puerto Rico Electronic Commerce Service Agreement (PRENSA) is a legal contract between an electronic commerce service provider and its clients, establishing terms and conditions for the delivery of electronic commerce services in Puerto Rico. This agreement governs the relationship between the service provider and its clients and ensures the smooth operation of e-commerce activities. The PRENSA outlines the roles and responsibilities of both parties involved in electronic commerce transactions within Puerto Rico. It covers areas such as service levels, privacy and security measures, intellectual property rights, liability, dispute resolution, and termination procedures. The agreement provides a clear framework for conducting e-commerce activities in compliance with Puerto Rican laws and regulations. There are different types of Puerto Rico Electronic Commerce Service Agreements based on the nature of the services provided: 1. E-commerce Platform Agreement: This type of agreement is entered into between an e-commerce platform provider and businesses or individuals who utilize the platform to conduct online sales. It outlines the platform's features, accessibility, support services, integration capabilities, and payment processing options. 2. Online Payment Services Agreement: This agreement is signed between a payment service provider and businesses or individuals using their services to facilitate online transactions. It includes terms related to transaction fees, payment processing timelines, refund policies, fraud prevention measures, and data security standards. 3. Website Hosting and Development Agreement: This agreement governs the relationship between a website hosting and development provider and businesses or individuals who require web hosting, server management, website design, and development services. It specifies the hosting resources, maintenance responsibilities, software updates, uptime guarantees, and intellectual property ownership. 4. Digital Marketing Services Agreement: This type of agreement is established between a digital marketing agency and businesses or individuals seeking online marketing services, including search engine optimization (SEO), social media marketing, email marketing, and content creation. It outlines service scope, campaign objectives, reporting requirements, confidentiality, and intellectual property rights. In conclusion, Puerto Rico Electronic Commerce Service Agreement is a vital legal instrument that ensures a transparent and secure environment for conducting electronic commerce activities in Puerto Rico. It covers various aspects of e-commerce services and protects the rights and interests of both service providers and their clients.