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The collection letter has two objectives: 1) collect overdue funds; 2) maintain a positive relationship with the customer. Most companies have their own formatted letters for handling collections, and in most cases, attorneys are instrumental in the wording of such letters.
Collection refers to the process of a business attempting to collect on debts owed by its customers. In contrast, recovery refers to the process of a third-party attempting to collect money owed to another creditor or business.
What is a Debt Recovery Letter? A Debt Recovery Letter reminds your client or customer that they owe money to you or your organisation. Debt Recovery Letters should be used whenever your client or customer doesn't pay an invoice on time. Debt Recovery Letters are the first step in the debt recovery process.
What do you include in a debt collection letter? The amount the debtor owes you, including any interest (attach the original invoice as well); The initial date of payment and the new date of payment; Clear instructions on how to pay the outstanding debt (banking details, etc);
It is an official message to a borrower. A collection letter may include reminders, inquiries, warnings or notification of possible legal actions. Although a collection letter is a firm notice to a borrower, it must be written in a polite way.
The third collection letter should include the following information: Mention of all previous attempts to collect. Invoice number and amount. Original invoice due date. Current days past due. Instructions on what they should do next. A warning of the impending consequences.
Paying is often a good idea, not only because you presumably owe the debt they're seeking or even because it will get the bill collectors off your back. There's a chance, if no guarantee, that paying off an account in collections could benefit your credit score.