[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Demand for Refund of Faulty Work — [Project/Service Description] Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring your attention to a matter of utmost concern regarding the unsatisfactory work performed by your company on [describe project/service]. This letter serves as a formal demand for a refund of the amount paid to your company for the deficient workmanship. To give you an overview of the situation, I engaged your company's services on [date] for [briefly explain the project or service]. This project required a high level of expertise and precision, which, unfortunately, was not reflected in the results delivered. Despite our mutual agreement and the detailed specifications provided, I am deeply disappointed with the quality of the work performed. The following issues highlight the magnitude of the faulty work: 1. [Specify the first instance of faulty work and provide specific details outlining the deviation from the agreed upon terms and quality standards.] 2. [Describe the second instance of subpar work and outline the specific deficiencies that were encountered.] 3. [If applicable, add any additional instances or examples of deficient workmanship.] Besides the evident lack of workmanship, the delivered work has also resulted in [specific consequences such as financial loss, damage to property, etc.] due to the need for extensive repairs and additional expenses incurred to rectify the errors caused by your company's negligence. As per our contract and industry standards, I hereby demand a full refund of the amount paid, which totals [amount in currency]. I expect this refund to be processed within [reasonable timeframe, usually 14 days] from the receipt of this letter. If a refund is not promptly issued, I will have no choice but to seek legal resolution to recover the funds, which may result in additional expenses and reputation damage to your business. I hope we can resolve this matter amicably, without resorting to such measures. For reference, I have attached copies of all relevant documents, including the contract, invoices, receipts, and photographs showing the discrepancies in the workmanship. Please acknowledge receipt of this letter and confirm your intentions regarding the refund in writing within [reasonable timeframe, usually 7-10 days]. Thank you for your urgent attention to this matter. I trust that you understand the gravity of the situation and will make this right. Yours sincerely, [Your Name]
Puerto Rico Sample Letter for Demand for Refund of Faulty Work
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How to fill out Puerto Rico Sample Letter For Demand For Refund Of Faulty Work?
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FAQ
Write clearly, using professional, clear language. Use straightforward terms which are easy to understand, and make a direct request for the refund, stating the reason that you are asking. Include any pertinent information, such as the date that the work was supposed to be started and finished.
If there's a service you were charged for but never received, you're entitled to a refund. But if the company won't abide, you can contact your credit card issuer and request a chargeback.
You must offer a full refund if an item is faulty, not as described or does not do what it's supposed to. Check when you have to offer refunds and accept returns. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price.
If you can't get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn't help, you can contact the Consumer Ombudsman. They'll aim to help resolve your dispute within 10 working days.
Begin your letter by stating what service was contracted for and not delivered.Be concise and specific.Keep the letter professional looking.State a reasonable timeline for the company to respond to you.Stockbyte/Stockbyte/Getty Images.More items...
Company Won't Give You a Refund? Here's How to Get Your Money BackTry to Work it Out with the Merchant First.Option 1: Request a Chargeback.Option 2: Consider Mediation.Option 3: Sue in Small Claims.Option 4: Pursue Consumer Arbitration.FairShake Can Help Make Arbitrating a Breeze.
The Consumer Rights Act 2015 changed our right to reject something faulty, and be entitled to a full refund in most cases, from a reasonable time to a fixed period (in most cases) of 30 days.
Can a Store Refuse to Give a Refund According to Federal Law? There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
If you can't get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn't help, you can contact the Consumer Ombudsman. They'll aim to help resolve your dispute within 10 working days.
Refund Request LetterWhy Is It Important?Ask for a refund in a polite and formal language.Include details about the productwhat was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
