Subject: Return of Overpayment to Valued Client — Puerto Rico Sample Letter Dear [Client's Name], We hope this letter finds you in good health and high spirits. We are writing to address a matter regarding an overpayment made by you on [date] for the account number [account number]. We appreciate your prompt and diligent payment; however, an error has occurred in the billing process, resulting in an overpayment. Furthermore, we sincerely apologize for any inconvenience caused and would like to rectify this issue immediately. Rest assured that our team has taken appropriate measures to ensure such discrepancies do not occur in the future. As per our records, you have made an overpayment in the amount of [overpaid amount], which we would like to return to you promptly. Upon receiving this letter, we kindly request you to verify the overpayment by comparing it with your records. To expedite the return process, we have included a self-addressed stamped envelope along with this letter. Please fill in the required fields below and return it to us at your earliest convenience. This will help us process your refund without delay: ----------------------------------------------------------- [Client Name] [Complete Postal Address] [City, Postcode] [Country] ----------------------------------------------------------- Once we receive your confirmation with the duly filled return form, our finance department will initiate the necessary steps to refund the overpaid amount. Please note that the refund will be made by [preferred method of reimbursement] within [timeframe]. Should you have any further questions or concerns regarding this matter, please do not hesitate to reach out to our customer service department at [customer service contact information]. We are committed to providing an exceptional level of service to our valued customers, and we greatly appreciate your understanding and patience. Words cannot express our gratitude for your continued trust in our services. We apologize for any inconvenience caused and assure you that we are committed to delivering the utmost customer satisfaction. Your cooperation and prompt response in this matter will be highly appreciated. Thank you once again for your understanding. We look forward to resolving this matter swiftly and maintaining a strong business relationship with you. Warm regards, [Your Name] [Your Title/Position] [Company Name] [Company Address] [City, State, Postal Code] [Phone Number] [Email Address] Keywords: Puerto Rico, sample letter, return of overpayment, client, overpaid amount, billing error, refund process, reimbursement method, customer service, business relationship, prompt response.
Puerto Rico Sample Letter for Return of Overpayment to Client
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How to fill out Puerto Rico Sample Letter For Return Of Overpayment To Client?
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FAQ
How to write this credit letter: Carefully explain how much the customer has overpaid. Inform the client how you plan to correct the error. Offer additional service.
I am writing to you because I have been informed that I have been overpaid. I (am/was employed/engaged) by you from (enter date) to the (enter date) as a (enter job title) on a (enter job type - full time, part time or agency/casual) basis. You have stated that I have been overpaid by a total sum of (enter amount).
I acknowledge on [date] I received an over payment in the amount of $____________. I understand that [Company Name] will need to be reimbursed. I have selected the checked option below to repay the company. ? ____ Deduct the overpayment from my salary from next pay period.
Options for handling overpayments are to either refund the amount or establish a credit for it. The receiver cannot keep an overpayment, as it is neither revenue nor income. Account credits caused by customer overpayment are recorded as liabilities or contra-assets on the balance sheet until applied against an invoice.
How to Send an Incorrect Payment Letter to Customers (Template Included) Choose a Clear Subject Line. Bring Attention to the Incorrect Payment. Apologize for the Error. Explain How to Correct the Error. Offer Additional Service. Incorrect Payment Templates You Can Use. Conclusion.
