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While you cannot legally mandate that employees participate in exit interviews, you should do all you can to encourage their cooperation. One of the ways you can do that is by stressing that a departing employee's remarks won't be shared with others in the office, unless you're required to share the information by law.
In my own personal experience, most employers don't make exit interviews mandatory. You'll most likely be safe if you decline an exit interview, if that's what you want to do. But before deciding whether or not to take part in an exit interview, it's worth considering whether there will be any benefit to you.
Although many companies prefer to speak with an employee leaving for voluntary reasons, exit interviews are not required. Unless you sign a contract that specifically states that you will participate in an exit interview, a business cannot require you to complete an interview when you leave.
Who Should Conduct the Interview? The most common choice is to have an internal HR person do it. They should both understand the dynamics of your organization and know the people involved. This means that he or she can dig deeper into issues and ask more pointed questions.
HR representatives can be a more neutral option in most cases so long as they're not interviewing somebody from their own team. If you don't have a HR department, a manager from a separate department is also a good choice. The employee needs to feel free to express themselves in confidence.
What to Say in an Exit InterviewYour reason for leaving.How well your job was structured and if you had the appropriate tools to succeed.If you had opportunities to learn and grow.How you feel about your manager and other leaders.What you liked most about your job and the company.More items...?
Disadvantages of participating in an exit interviewBenefits the employer more than the employee exiting the company. Doesn't guarantee any changes will be made. Communicates Information that may not be used. Creates the possibility that your name may be connected to the information you shared.
Managers and supervisors are also encouraged to conduct exit interviews with employees who are leaving the organization. These interviews with an exiting employee can provide information that the manager can use to avoid losing additional employees.
An exit interview is a voluntary decision on both parts, so you don't have to take part if you just want to move on without it. Even if you'd like an exit interview, because it's not a legal requirement, you might find your employer is reluctant to organise it.
Exit interviews, when conducted with care, can provide a flow of thoughtful feedback and insight on all three fronts. They can increase employee engagement and retention by revealing what works or doesn't work inside the organization.