[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Company Name] [Customer Service Department] [Address] [City, State, ZIP] Subject: Complaint about Defective Product Dear [Company Name] Customer Service, I hope this letter finds you well. I am writing to express my disappointment with the recent purchase of [Product Name] that I made on [Purchase Date], as a long-time customer of your brand. I have been a loyal customer of [Company Name] for [Number of Years] and have always been pleased with the quality of your products. However, the [Product Name] I received this time did not meet my expectations. Keywords: Oklahoma, sample letter, complaint, product, long-time customer Firstly, I would like to highlight that I have consistently chosen [Company Name] over your competitors, as I have had positive experiences with your products in the past. Regrettably, this time, the [Product Name] I received was defective right out of the box. The [specific issue or defect] was immediately noticeable and hindered me from using the product as intended. As an Oklahoma resident, it is crucial for me to have reliable products, especially considering the extreme weather conditions we experience in this region. I have come to trust [Company Name] implicitly due to the durability and functionality of your offerings. However, the flaws in this particular product have left me concerned about the overall quality of your brand. Keywords: Oklahoma, sample letter, complaint, product, long-time customer, specific issue, defect, extreme weather conditions, durability, functionality, overall quality I believe that as a loyal customer, I deserve attention to my concern. I kindly request that you either replace the defective [Product Name] with a new, fully functional unit or provide me with a full refund. I have attached a copy of the receipt and any relevant supporting documents for your reference. Furthermore, I would appreciate it if you could inform me about any measures you are taking to ensure that such incidents do not occur in the future. I genuinely hope that this issue was merely an unfortunate anomaly, and that my faith in [Company Name] can be restored. Keywords: Oklahoma, sample letter, complaint, product, long-time customer, replace, refund, receipt, supporting documents, measures, incidents, faith I trust that you will address my complaint promptly and take the necessary steps to rectify this situation. Please respond within [a reasonable timeframe, such as 10 business days] to avoid any further inconvenience. You may reach me at [Phone Number] or [Email Address] to discuss this matter further. Thank you for your attention to this matter. I look forward to a swift and satisfactory resolution to my complaint. Yours sincerely, [Your Name] [Enclosure: Receipt copy and supporting documents]
Oklahoma Sample Letter for Complaint about a Product from a Long Time Customer
Description
How to fill out Sample Letter For Complaint About A Product From A Long Time Customer?
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FAQ
Dear Sir or Madame, I recently purchased your product through a local retailer and I was very upset to find that it did not work as expect. (insert nature of complaint here) I have been a very loyal customer of your company for a number of years and this is certainly not the quality that I have come to expect from you.
To write a complaint letter, you can start with the sender's address followed by the date, the receiver's address, the subject, salutation, body of the letter, complimentary closing, signature and name in block letters. Body of the Letter explaining the reason for your letter and the complaint.
My complaint is that [list what you think went wrong or wasn't done properly. Be as clear as you can. It can help to make it short and to the point]. This situation has caused me [describe the impact this issue has had on you, your family or others who have been affected by the problem].
Contact the company about your complaint Then send it to: A salesperson or customer service representative. Search for a company's customer service contact information on their website. Look for links that say "contact us," "customer service," "about us," or "privacy statement."
How to write an effective complaint letter Be clear and concise. ... State exactly what you want done and how long you're willing to wait for a response. ... Don't write an angry, sarcastic, or threatening letter. ... Include copies of relevant documents, like receipts, work orders, and warranties.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
Check out our six steps to get the result you want when complaining about a faulty product or service. Be Quick. As soon as you find a fault make your complaint. ... Be Polite. Remember, the customer assistant you're speaking to isn't the one to blame. ... State the Facts. ... Don't Forget the Evidence. ... Don't Feel Guilty. ... Persevere.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
