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A claim explains what went wrong and demands compensation from the offending party, whereas a complaint explains what went wrong and merely demands correction or apology.
Dear [Contact Person]: This letter is to [notify you {or} follow up on our conversation of {date}] about a problem I am having with the [name of product or service performed] that I [bought, leased, rented or had repaired] at your [name of location] location on [date].
A complaint letter is important because it: Puts your complaint on record with the company. Helps preserve any legal rights you may have in the situation. Ensures that the company knows your side of the story.
The clerk shall place a copy of the process and complaint or other document to be served in an envelope. The clerk shall address the envelope to the person to be served at the address set forth in the caption or at the address set forth in written instructions furnished to the clerk with instructions to forward.
1. When must a defendant respond to the complaint? In Ohio, a defendant must respond within 28 days after being served the summons and complaint or after completion of service by publi- cation (Ohio Civ.
Claim or complaint letters explain a problem and ask for amends. The problem could be a defective product, an error in billing, or an error in delivery.
A Letter of Claim is sent to a debtor as a final warning, requesting that payment of a debt is made otherwise legal action will commence. Ordinarily it is enough to obtain payment, or to re-establish negotiation if there has been a disagreement that has not been resolved.