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I am writing this letter to bring to your attention some issues that have been affecting my living situation at [rental property address]. I have [describe the problem or issue you faced]. This has caused me significant inconvenience and has resulted in [explain the impact of the issue].
How to File a Complaint. You can file a complaint by: Calling 311 or TTY (212) 504-4115.
Tenants may be able to file a lawsuit in a small claims court, the regular civil court, or with a NYC government agency such as the Housing Court. If a landlord turns your entire life upside down, you do not have to fight for justice alone. Morgan & Morgan can help you understand the legal process for getting justice.
If you are rent-controlled or rent-stabilized, you may file a complaint with NYS Homes & Community Renewal (NYSHCR) at .hcr.ny.gov. If your complaint is found to be valid, the landlord will be ordered to correct it. Application forms are available at my community office or your local HCR office.
*To file or report a Fair Housing Discrimination complaint, contact NYCHA's Office of Diversity, Equity and Inclusion at (212) 306-4468 or at odei@nycha.nyc.gov. Call NYCHA's Customer Contact Center (CCC) at 718-707-7771 or use MyNYCHA (on.nyc.gov/mynycha), which are both available 24/7.
If you cannot complete the form online or need additional assistance with where to direct your complaint, please call our OAG Help Line at 1-800-771-7755. Filing a false complaint is punishable as a Class A Misdemeanor.
#1: Renters have the right to safe, livable, and sanitary homes. #2: Renters have the right to make a housing complaint - without experiencing retaliation. #3: Renters have the right to live free from discrimination in their housing. #4: Renters cannot be required to give up their rights when they sign a lease.
You can sue your landlord in housing court to force them to make the repairs. This is a special kind of case called a "Housing Part" case, or more commonly, an "HP action" or "HP case." An HP action is a case that you file against your landlord when the landlord will not make repairs or provide services.