New York Child Protective - Order Releasing Agency and Changing Placement

Once a report is assessed by APS, an investigator (typically a social worker) begins working on the case. The investigator completes face-to-face visits, collects collateral information from those involved and gathers medical or financial records and documents these activities.

APS workers investigate cases of abuse, neglect or exploitation, working closely with a wide variety of allied professionals such as physicians, nurses, paramedics, firefighters and law enforcement officers.

WHAT DOES APS DO? Receives reports of alleged abuse, neglect, self-neglect or financial exploitation and determines if the client is eligible. Investigates the allegations through interviewing the client, collateral contacts, alleged abuser(s) and through examining evidence such as medical and bank records.

As long as it takes to complete the investigation. One hour, several weeks, months... The time required depends on the nature of the financial abuse. And do not expect APS, the...

Call 311 in NYC or the New York State Central Register (SCR) directly at 1(800) 342-3720. If the child is in immediate danger, call 911.

Anyone can make an anonymous report when they are concerned about the safety and well-being of a child or youth. If the child/youth is in immediate danger, call or text 911. Otherwise, call 311 in NYC or the New York State Central Register (SCR) directly at 1-800-342-3720.

APS is a state-mandated service program charged with investigating situations involving elderly or dependent adults who are reported to be in danger due to abuse, neglect, exploitation or hazardous or unsafe living conditions. The goal of APS is to allow the victim to remain as independent as possible.

Contact your state legislature/governor's office/District Attorney and ask for assistance. Report the CPS office that is behind this unacceptable recommendation. Do not take no for an answer...be persistent. Call them, write them, go in person to their offices and tell them you need help.

APS can't remove a person from his or her home against their will or force them to accept help. Because of this, APS staff and law enforcement are sometimes stopped from providing help to people who need it.A person who refuses help may eventually accept it.