Subject: Request for Clarification in Applying Payment — Account Number [INSERT ACCOUNT NUMBER] [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Company/Business Name] [Address] [City, State, ZIP] Dear [Recipient's Name], I hope this letter finds you well. I am writing to kindly request clarification regarding the payment I recently made towards my account [INSERT ACCOUNT NUMBER]. Firstly, I want to express my gratitude for providing exceptional services/products to me and for promptly addressing any concerns that may arise. It is because of this commitment to customer satisfaction that I am reaching out in regard to a recent payment I made. On [INSERT DATE], I made a payment of [INSERT PAYMENT AMOUNT] towards my account via [INSERT PAYMENT METHOD, such as online banking, check, or credit card]. However, upon reviewing my account statement, I noticed that the payment hasn't been accurately reflected or applied towards my outstanding balance. To ensure clarity and accuracy in my records, I kindly request you to review my payment information and provide clarification on how the payment was applied. Specifically, I would appreciate the following information: 1. Verification of receipt: Kindly confirm that the payment was received and processed successfully by your organization. Please provide any relevant details such as the transaction reference number or confirmation ID. 2. Allocation of payment: Kindly explain the specific allocation of the payment towards my outstanding balance. Clarify how much of the payment was applied to the principal amount, interest charges, late fees (if applicable), or any other relevant charges. 3. Date of application: Please provide the date when the payment was applied to my account. This will help me accurately track my account activity and ensure the payment is reflected on the appropriate billing cycle. I would greatly appreciate it if you could address these concerns as soon as possible. I believe that this request for clarification will help us resolve any discrepancies and maintain a clear and transparent customer-business relationship. In the event of any errors or miscommunications, I am open to working closely with you to rectify the situation swiftly. I request you to inform me promptly of any corrections or adjustments made to my account. Thank you for your attention to this matter, and I look forward to your prompt response within [INSERT REASONABLE TIME FRAME]. Should you have any further questions or require any additional documentation, please do not hesitate to contact me at [INSERT YOUR PHONE NUMBER] or [INSERT YOUR EMAIL ADDRESS]. Your prompt attention to this matter is deeply appreciated. Thank you for your understanding and cooperation. Yours sincerely, [Your Name]