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New Hampshire Product Complaint
Category:
State:
Multi-State
Control #:
US-182-AZ
Format:
Word;
PDF;
Rich Text
Instant download
Description
How to fill out Product Complaint?
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FAQ
If the company won't help over the phone, write a complaint letter and send it to the company's head office. (If it needs to go to a local office, it'll be passed on.) Send all letters by recorded delivery, so you can prove they received it, and always save a copy.
Complaints should be addressed to: Office of the Attorney General, Consumer Protection and Antitrust Bureau, 33 Capitol Street, Concord, New Hampshire 03301. You may also download a complaint form or file a complaint online.
Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter. To get help writing a complaint letter, use this sample complaint letter from the Federal Trade Commission (FTC). Then send it to: A salesperson or customer service representative.
Dear Sir or Madame, I recently purchased your product through a local retailer and I was very upset to find that it did not work as expect. (insert nature of complaint here) I have been a very loyal customer of your company for a number of years and this is certainly not the quality that I have come to expect from you.
Six Steps to Making a Successful Customer Complaint Be Quick. As soon as you find a fault make your complaint. ... Be Polite. Remember, the customer assistant you're speaking to isn't the one to blame. ... State the Facts. Keep it simple. ... Don't Forget the Evidence. ... Don't Feel Guilty. ... Persevere.
How to complain effectively ? and get results Put it in writing. Be reasonable. Know your consumer law. Go to the right place. Give a deadline. Say what you want. Take the matter further.
Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC. They may not resolve your problem, but they use complaints to help them investigate fraud.
Put it in writing It is helpful to put your complaint in writing if you can. If this isn't something you feel comfortable doing, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Make sure to write 'complaint' at the top of your letter or email, so there can be no doubt.
