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You can file a complaint with Consumer Affairs online or by telephone at (800) 242-5846 (toll free within New Jersey) or (973) 504- 6200.
Anyone requiring assistance with filing a complaint online may contact a TDLR customer service representative by phone at 1-800-803-9202. Please download and complete a complaint form when submitting by mail. Once a complaint is received, we will evaluate it to determine if the complaint is within our jurisdiction.
The New Jersey Auto-Body Repair Facility Act, N.J.S.A. -1 et seq., requires that no person may operate an auto- body repair facility unless it is so licensed by the Motor Vehicle Commission.
Consumers who believe they have been cheated or scammed by a business, or suspect any other form of consumer abuse, can file a complaint with the State Division of Consumer Affairs by visiting its website or by calling 1-800-242-5846 (toll free within New Jersey) or 973-504-6200.
It is unlawful under the Auto Repairs Deceptive Practices Regulations and the New Jersey Consumer Fraud Act for an automotive repair dealer to do any of the following: Make any written or oral statements that are misleading and deceptive which the automotive repair dealer knows to be untrue or misleading.
If your mechanic scams you, it's best to keep calm and assess the situation logically. Then, contact the business directly and ask them what they can do to remedy the situation. You can also file a dispute with your credit card company.
Division Initiatives. Angelie's Law. Board Related Information. Laws & Regulations. Email. General AskConsumerAffairs@dca.lps.state.nj.us. Call. Consumer Service Center Hotline (973) 504-6200. Toll free (NJ only) (800) 242-5846. Visit. 124 Halsey Street. At this time, all visitors to DCA offices require an appointment.
What to Include in Your Demand Letter to a Mechanic Shop Discuss the important facts and explain why you are seeking payment. ... Include your contact information so the mechanic shop knows where to reach you in case they want to reach a settlement. ... Include where you would like to receive payment.