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Table of contents Dental complaint 1: The treatment was too expensive. Dental complaint 2: Long wait time. Dental complaint 3: Lack of information. Dental complaint 4: Not actively listening to the patient's issues. Dental complaint 5: Inappropriate behavior.
Here is my top 10 list of things that should never be said to dental patients: ?That is expensive.? ... Talking about another patient. ... ?You should get insurance.? ... Discussing fees over the phone. ... Saying mean things. ... Displaying negative nonverbal communication. ... Having a negative attitude. ... Second-guessing the doctor.
8 Common Dental Complaints (& What to Do About Them) Stained Teeth. Teeth are like laundry. ... Bad Breath. There are many causes for bad breath. ... Sensitivity to Cold. ... Toothache or Oral Pain. ... Cracked or Chipped Tooth. ... Lost Filling. ... Cavities. ... Broken Braces.
In fact, chronic back pain is one of the most common occupational hazards in the dental industry. Dentists, hygienists and assistants often work in strained postures that can take a toll on the spine and limbs.
If a dental assistant faces a situation in which the dentist/employer's conduct violates ethical standards, the dental assistant is: Not legally obligated to report questionable actions.
You may wish to contact NCSBDE at 919-678 8223 or info@ncdentalboard.org to report the communication received and confirm the current status of your license.
The Board has the authority to discipline the dentist or hygienist. The Board action may be in the form of a reprimand, license suspension, probation or revocation. The Board does not have the authority to make a dentist refund money, but a refund may be a condition of a consent agreement.