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Original Citation Weiss, D. J., Dawis, R. V., England, G.W., & Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minneapolis: University of Minnesota, Industrial Relations Center.
Scoring/interpretation: The MSQ score counts the number of errors, so a score of 0 is ideal; omissions are counted as errors. Three groups of severity of chronic brain syndrome were proposed according to number of errors made: 0-2 errors none or minimal; 3-8 errors moderate; 9 or 10 errors severe.
The Minnesota Satisfaction Questionnaire (MSQ) is designed to measure an employee's satisfaction with his or her job. Three forms are available: two long forms (1977 version and 1967 version) and a short form.
The following are some tips to make sure your survey on employee morale is successful.Guarantee employees' confidentiality. Your team members need the reassurance that their views will be confidential.Use clear language.Avoid tinkering with the words.Use technology to your advantage.
In 1967, Weiss, Dawis, England & Lofquist developed the short version of the MSQ - Minnesota Satisfaction Questionnaire, a 5-point Likert-type scale with 20 items. This scale has been widely used in the literature being a well-known and stable over the time instrument (cf.
In SummaryKeep the survey length to less than 10 questions.Questions work better when they are short.Don't ask leading questions.Make sure the question is easy to understand.Avoid double barreled questions.Ask specific questions.
The respondent indicates how satisfied he is with the reinforcer on his present job. Five response alternatives are presented for each item: "Very Dissatisfied; Dissatisfied; Neither (dissatisfied nor sat- isfied); Satisfied; Very Satisfied." Each long-form MSQ scale consists of five items.
Employee Satisfaction Survey Questions Related to Workplace CultureDo you enjoy our company's culture?Do you feel connected to your coworkers?How open to change are we as an organization?Do your managers value your feedback?Do you feel valued for your contributions?More items...
Customer Satisfaction Survey QuestionsHow long have you been using the product?Which alternatives did you consider before purchasing the product?How often do you use the product or service?Does the product help you achieve your goals?What is your favorite tool or portion of the product or service?More items...?