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Requires a controller to provide consumers with a reasonably accessible and clear privacy notice that includes five points: the categories of personal data processed by the controller, the purpose of processing the types of personal data, and how consumers may exercise a right.
If you have a concern about something you see in a restaurant, speak to the manager directly. This is the best way to deal with a problem. If you still have concerns, you may also fill out a complaint form or call us at 919-856-7400 to file a complaint.
This Act applies to every contract for goods or services entered into between a consumer and a merchant in the course of his business.
Five states?California, Colorado, Connecticut, Utah and Virginia?have enacted comprehensive consumer data privacy laws. The laws have several provisions in common, such as the right to access and delete personal information and to opt-out of the sale of personal information, among others.
Consumer laws also protect people from identity theft and other crimes that prey on consumers. North Carolina lemon law, for example, requires dealers to reimburse any customer whose automobile fails to meet basic quality and safety standards within the first 12 months after the date of purchase.
The North Carolina Unfair and Deceptive Trade Practices Act, for instance, regulates how entities tell consumers about the products they provide. And the Consumer Economic Protection Act helps parties resolve foreclosure issues for owner-occupied residential real estate.
Here are some times it might be worth the effort to file a written complaint: ... Know where to address your complaint. ... Know what form your complaint should take. ... Know what it is you want your complaint to accomplish. ... Write and refine your letter. ... Strengthen your tone. ... Strengthen your case.
We prefer that you file your complaint via our online form. If you would like to file a complaint via hard copy, please call us on our consumer assistance line at (919) 716-6000, and we will mail you a complaint form.