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Contact your bank right away. To limit your liability, it is important to notify the bank promptly upon discovering any unauthorized charge(s). You may notify the bank in person, by telephone, or in writing.
Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back. Did a scammer make an unauthorized transfer from your bank account?
The bank must provide a provisional credit to your account within 10 days, and it has up to 45 days to complete the investigation. If the bank determines that the charge was fraudulent, it must refund your money and remove the charge from your account [*].
I am writing to tell you that the payment was an unauthorized transfer. My bank account number is [x-x]. My account statement or other notification sent by you shows that an automatic payment was made to [Company name]. However this payment was unauthorized.
Under Section 611, a credit reporting agency is not required to provide consumers with the verification method or send them any written result of the dispute if it is sent electronically. A 611 credit disputing letter is sent after a credit agency confirms that the information mentioned in the letter has been verified.
Once you notify your bank or credit union about an unauthorized transaction (that is, a charge or withdrawal you didn't make or allow), it generally has ten business days to investigate the issue. The bank or credit union must correct an error within one business day after determining that an error has occurred.
Basic Information to Include in a Credit Card Dispute Letter Your Name. ... Your Account Number. ... The Amount of the Disputed Charge. ... The Date of the Charge. ... The Reason for Disputing the Charge. ... ?? Tip: Explain that you contacted the merchant before disputing the charges.
Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.