Montana Computer System Support Agreement - Maintenance Agreement

State:
Multi-State
Control #:
US-KWP-0015
Format:
Word; 
Rich Text
Instant download

Description

This form is a Computer System Support Agreement. This form provides that a company will be responsible for the maintenance of computer equipment. The form also provides that the customer will pay the company a maintenance fee for the equipment. The agreement will be binding upon the parties and their respective successors and assignees. The customer may not assign the agreement to any person or entity without the prior written consent of the company.
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FAQ

Essentially, maintenance is what you get regularly done on your vehicle to make sure it stays in fighting form. Maintenance is something that's scheduled like an oil change whereas service is when you need something specific fixed or tuned up that's outside of your regular maintenance schedule.

Operation & Maintenance Agreements (O&M Agreements) are project finance documents that establish a contractual relationship between the project company and a professional management company to operate and maintain the project.

Maintenance agreements provide routine maintenance, access to emergency repairs, and constant upgrades to software and your system's hardware. More importantly, the agreement make you a priority and allows you to build a relationship with your maintenance provider.

A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another party's property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.

A Standard Service Agreement is a legal contract between a client and a service provider. The agreement outlines important details about the business relationship and the duties owed to one another. It may include information like pricing, ownership, shipment details, and much more.

The maintenance agreement should define what is an emergency repair (cannot operate system), and what is a non-emergency repair (portion of system not working but its operation is not immediately critical).

Sections to Be Included in a Product Maintenance and Repair AgreementProvider and buyer contact information.Definitions of common terms.General service terms and specifications.Response time and returns procedure.Support conditions and obligations.Service exclusions.Price, Invoicing, and Payment terms.More items...

More info

To fill in or cross out any blanks before you sign. noteEven if a rental agreement is not signed or returned by the landlord or tenant, it is still considered ... By signing a housing contract with University Student Housing,for a service opportunity must request permission prior to setting up a collection site.The module for this contract is a web-based self-service solution that allowsobtain access to a licensee's computer system(s) (e.g., ...246 pages ? The module for this contract is a web-based self-service solution that allowsobtain access to a licensee's computer system(s) (e.g., ... End User License Agreement, Software as a Service Agreement, and Privacy Policyon a network; however, your data may be saved to a network computer. HP's post warranty technical support provides you one (1) year ofThe coverage period for the post warranty agreement and service plan will begin at the ... The Terms and Conditions set forth below are incorporated in and made part of a Service Agreement dated for reference between Montana Digital, ... This support unit is committed to delivering quality customer service and technical solutions in support of campus wide technology. To ensure the best possible ... This computer system is the property of the State of Montana and is subject to theIf you need assistance, call the imMTrax Help Desk at 406-444-5580. This Agreement provides for Maintenance and Support Services of Covered Software"CPU" means a single computer, a central processing unit or logical ... 6.3 Service Agreements ? The City will provide a service agreement sufficient to cover all City business-related communication (calls, ...

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Montana Computer System Support Agreement - Maintenance Agreement