Montana Credit Card Holder's Inquiry Concerning Billing Error
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How to fill out Credit Card Holder's Inquiry Concerning Billing Error?
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FAQ
A creditor must conduct a reasonable investigation before it determines that no billing error occurred or that a different billing error occurred from that asserted. In conducting its investigation of an allegation of a billing error, the creditor may reasonably request the consumer's cooperation.
In the case of a billing error where the obligor alleges that the creditor's billing statement reflects goods not delivered to the obligor or his designee in ance with the agreement made at the time of the transaction, a creditor may not construe such amount to be correctly shown unless he determines that such ...
How to Dispute Billing Errors Write to the issuer. ... Send your letter so that it reaches the issuer within 60 days after the first bill with the error was sent to you. ... Within 30 days of getting your complaint, the issuer must acknowledge it in writing, unless the problem has been resolved.
The FCBA requires the creditor to acknowledge a dispute letter within 30 days of receiving it or correct the error as the consumer requests. And the creditor must investigate and resolve the dispute within two complete billing cycles?but no more than 90 days?of receiving the letter.
Send your letter so that it reaches the issuer within 60 days after the first bill with the error was sent to you. If you send your letter certified mail and ask for a return receipt, that gives you proof of what the issuer got.
Fair Credit Billing Act | Federal Trade Commission.
The Fair Credit Billing Act is designed to protect consumers from unfair billing practices. The act provides a path for consumers to dispute billing errors or unauthorized charges and requires that credit issuers investigate and resolve them.
