Missouri Result of Investigation of Disputed Credit Information and Disclosure of Consumer Rights in Event of Continued Dispute

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Under the Fair Credit Reporting Act, if a consumer disputes the completeness or accuracy of any item of information in the consumer's file, and the dispute is directly conveyed to the consumer reporting agency by the consumer, the reporting agency must, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate, unless it has reasonable grounds to believe that the dispute is frivolous or irrelevant. If the information is erroneous, inaccurate, or can no longer be verified, the credit reporting agency must promptly correct or delete it and refrain from reporting the information in subsequent consumer reports.


Following any deletion of information or notation as to disputed information, the agency, on request of the consumer, must furnish to certain persons either: (1) notification of the deletion; or (2) the consumer's statement of the dispute or the agency's summary of the statement. The consumer reporting agency must clearly and conspicuously disclose the consumer's rights to make such a request, such disclosure to be made at or prior to the time the information is deleted or the consumer's statement regarding the disputed information is received.

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FAQ

Accounts are put in ?dispute? by the credit bureaus when they receive a dispute from you either by letter or by using the bureaus' on-line dispute processes. The credit bureaus are pretty consistent about putting the account in dispute when you question or complain about any of the data being reported on the account.

Upon making a determination that a dispute is frivolous or irrelevant, the furnisher must notify the consumer of the determination not later than five business days after making the determination, by mail or, if authorized by the consumer for that purpose, by any other means available to the furnisher.

If a furnisher is not able to adequately provide verification of the disputed information to the CRA, that information may be removed. Dispute Reinvestigation. Once the dispute is received, the CRA must conduct a 'reasonable' reinvestigation to determine whether the disputed information is indeed inaccurate.

In conducting any reinvestigation under paragraph (1) with respect to disputed information in the file of any consumer, the consumer reporting agency shall review and consider all relevant information submitted by the consumer in the period described in paragraph (1)(A) with respect to such disputed information.

CONSUMER DISPUTES ? REINVESTIGATION IN PROGRESS ? This is a consumer initiated dispute and is actively being investigated by Equifax. A rescore request to remove the dispute verbiage cannot be processed.

Wait for the credit bureaus to investigate Consumer-reporting agencies must correct or delete information that is inaccurate, incomplete or unverifiable within 30 days. If you submit additional documentation while your dispute is being reviewed, the bureau can extend this deadline by up to 15 days.

Dispute investigations may take up to 30 days to complete. If you initiated your dispute request online and received a confirmation number, we will periodically email you the status until we've completed the investigation.

When you submit a dispute, the credit reporting agency must investigate the items in question ? usually within 30 days ? unless they consider your dispute frivolous.

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Missouri Result of Investigation of Disputed Credit Information and Disclosure of Consumer Rights in Event of Continued Dispute