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The person reading it probably didn't cause the problem, but may be very helpful in resolving it. Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
I wish to complain about ____ (name of product or service, with serial number or account number) that I purchased on ____ (date and location of transaction). I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do).
You will need to have an email address to file your complaint on the portal. You can also file a complaint by email at consumer.protection@state.mn.us or by phone at 651-539-1600 or 800-657-3602.
Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution.
Contact the company about your complaint A salesperson or customer service representative. Search for a company's customer service contact information on their website. ... Take your complaint to a company's management if a salesperson or customer service representative did not help.
Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help - a trained adviser can give you advice over the phone. You can also use an online form.
Minnesota's Consumer Protection Act (?CPA?) contains many consumer protection laws addressing specific industries including automobiles, farm equipment, repairs, and senior citizens. Minn. Stat. §§ 325F et seq.
If the company won't help over the phone, write a complaint letter and send it to the company's head office. (If it needs to go to a local office, it'll be passed on.) Send all letters by recorded delivery, so you can prove they received it, and always save a copy.