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Be reasonable, not angry or threatening, in your letter. Remember, the person reading your letter may not be directly responsible for your problem, and can possibly help resolve it.
If you are covered by a health carrier that is not an HMO, call the Minnesota Department of Commerce Consumer Response Team at 651- 539-1600 or 1-800-657-3602. Look on the back of your health card to see if these phone numbers are listed there.
Send the complaint through Email to complaints@irdai.gov.in.
How to File a Complaint Contact a Regional Ombudsman for the county the person is in. Use the Regional Map or the Regional Ombudsman by County list. Call the OMHDD: 651-757-1800 or 1-800-657-3506. Email the OMHDD:ombudsman.mhdd@state.mn.us. Fax the OMHDD: 651-797-1950. Send us a letter by US postal mail:
What to Say Include your name, address and phone numbers at home and work. If it is not possible to type your letter, be sure your handwriting is easy to read. Make your letter brief and to the point. ... State what you feel should be done about the problem and how long you are willing to wait to get the problem resolved.
State exactly what you want done and how long you're willing to wait for a response. Be reasonable. Don't write an angry, sarcastic, or threatening letter. The person reading your letter probably isn't responsible for the problem, but may be very helpful in resolving it.
My complaint is that [list what you think went wrong or wasn't done properly. Be as clear as you can. It can help to make it short and to the point]. This situation has caused me [describe the impact this issue has had on you, your family or others who have been affected by the problem].
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.