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For more than 150 years, the Minnesota Department of Commerce and its predecessor agencies have protected consumer interests and ensured a fair and competitive marketplace in our state. Commerce protects the public interest through a broad range of regulations and programs.
Minnesota's Consumer Protection Act (?CPA?) contains many consumer protection laws addressing specific industries including automobiles, farm equipment, repairs, and senior citizens. Minn. Stat. §§ 325F et seq.
We strongly encourage you to file your complaint using our online complaint forms as it is the quickest way for us to receive and process your complaint. Please provide as much information as you can. Attach copies of any relevant documents, such as bills, contracts, canceled checks, correspondence, or advertisements.
If you are covered by a health carrier that is not an HMO, call the Minnesota Department of Commerce Consumer Response Team at 651- 539-1600 or 1-800-657-3602. Look on the back of your health card to see if these phone numbers are listed there.
How to File a Complaint Contact a Regional Ombudsman for the county the person is in. Use the Regional Map or the Regional Ombudsman by County list. Call the OMHDD: 651-757-1800 or 1-800-657-3506. Email the OMHDD:ombudsman.mhdd@state.mn.us. Fax the OMHDD: 651-797-1950. Send us a letter by US postal mail:
Commerce protects the public interest through a broad range of regulations and programs. We oversee more than 40 industry areas in Minnesota and license about 250,000 professionals and businesses to ensure that their services and products are fair, accessible and comply with state laws.
Term of Office: At the Pleasure of the Governor Appointed: April 15, 2021 Reappointed: Jan. 2, 2023 Confirmed: Feb. 16, 2023 Commissioner Grace Arnold leads the Minnesota Department of Commerce. She was appointed by Governor Walz in April 2021 and reappointed in January 2023.
If you have a complaint please refer to Commerce using any of the following: Website: File a complaint with Commerce. Phone: 651-539-1600 or 1-800-657-3602 (8 AM - PM) Fax: 651-539-0105.