Michigan Quality Scale Survey

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US-04036BG
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Customer satisfaction is defined by whether the customer chooses to do business with you or your company in the future. Many factors play a role in customer satisfaction, including customer service, product quality and the ease of doing business. Companies must consider customer satisfaction as an important role in the lifetime value of a customer.


Many businesses have found value in surveying customers about satisfaction. Follow up with any concerns or issues the customer addresses. Customer surveys are an excellent way to discover new services or products customers want.

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FAQ

Scoring a Yes/No survey is the easy part. You simply need to tally the Yes and No responses for each question for all the participants and divide it by the total number of participants to get the percentages of Yes and No for each question.

Diabetes Knowledge Test - (DKT) The Diabetes Knowledge Test consists of 23 knowledge test items developed by the Michigan Diabetes Research Training Center (MDRC). These 23 items represent a test of general knowledge of diabetes. The first 14 items are appropriate for people who do not use insulin.

An overall MHQ score can be obtained by summing the scores for all six scales after reversing the pain scale (pain=100-pain score) and then dividing by six. In the pain scale, high scores indicate greater pain, while in the other five scales, high scores denote better hand performance.

It was then validated and published in 1998 and has since been used by diabetes researchers and educators throughout the world to assess the knowledge of patients with both type 1 and type 2 diabetes. The DKT uses a 14-item test to evaluate general diabetes knowledge and a 9-item test to evaluate insulin use.

The Michigan Hand Outcomes Questionnaire (MHQ) is a tool used to assess patients with hand disorders through the measurement of 6 health domains: overall hand function, activities of daily living (ADLs), pain, work performance, aesthetics, and patient satisfaction.

Abstract. Objective: The purpose of this study was to assess the validity, reliability, and utility of the Diabetes Empowerment Scale (DES), which is a measure of diabetes-related psychosocial self-efficacy.

Results. Total MHQ score for healthy individuals was indicative of generally good hand function (95.2, 95% CI 94.396.1). Individuals with unilateral trauma had total MHQ score for their affected hand (90.3, 95% CI 87.992.6) that was lower than the score for their healthy hand (mean difference 5.7, 95% CI 3.28.3).

Get support. A good support system is essential to coping with type 1 diabetes. Spending time with friends and family or talking with someone you trust are great ways to manage diabetes distress. You can also join a diabetes support group to meet other people who are living with type 1 diabetes.

Treatment for type 2 diabeteseating foods rich in fiber and healthy carbohydrates eating fruits, vegetables, and whole grains can help keep your blood glucose levels steady.eating at regular intervals.learning to listen to your body and learn to stop eating when you're full.More items...

The Michigan Hand Questionnarireff08MHQff09contains 6 scales:ff08ff11ff09overall hand function,ff08ff12ff09 activities of daily living,ff08ff13ff09work performance,ff08ff14ff09pain,ff08ff15ff09aesthetics,andff08ff16ff09satisfaction with hand function.In the pain scale,high scores indicate greater pain;in the other 5 scales,high scores denote better hand performance.

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Michigan Quality Scale Survey