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The Act prohibits certain unfair or deceptive practices in connection with the provision of consumer credit, debts, goods, realty, and services.
Show the type of unfair trade practice B. Details of the damage suffered by the complainant. (Attach the Xerox copy of the bill/voucher/receipt etc.) (3) State the details of the complainant's efforts to resolve his compliant with the opponent.
Six Steps to Making a Successful Customer Complaint Be Quick. As soon as you find a fault make your complaint. ... Be Polite. Remember, the customer assistant you're speaking to isn't the one to blame. ... State the Facts. Keep it simple. ... Don't Forget the Evidence. ... Don't Feel Guilty. ... Persevere.
You may request a complaint form be emailed to you by emailing us at mediator@oag.state.md.us? for general consumer complaints against businesses or heau@oag.state.md.us? for health billing and health insurance complaints. You may also download general consumer complaint forms here.
To file a complaint, you can use our General Complaint Form: Click here to file a complaint online. Click here to print, complete, and send in the form. Call the Consumer Protection Division Hotline at (410) 528-8662 Mon. -Fri. 10am - 2pm.
Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter. To get help writing a complaint letter, use this sample complaint letter from the Federal Trade Commission (FTC). Then send it to: A salesperson or customer service representative.
Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution.
Customers with utility company complaints may contact the Maryland Public Service Commission at 410.767. 8000 (Toll Free 1.800. 492.0474, TTY 1.800. 201.7165) or the Maryland Office of the People's Counsel Toll Free at 1.800.