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In Massachusetts, tenants generally cannot refuse entry to landlords for valid reasons such as emergencies or necessary repairs. However, landlords must provide reasonable notice before entering, except in urgent situations. The Massachusetts Notice to Lessee by Lessor of Intention to Restore Damaged Premises Covered by Insurance highlights the importance of communication around property access during the restoration process.
What to do guide if your landlord refuses to do repairsPut it in writing.Write to your landlord again.Gather evidence about the repairs needed.Inform your landlord you are contacting the council.Request help from the council to do the repairs.Take legal action.
You can't charge tenants for the normal wear and tear, which is bound to happen to a property over time. Any charges you make must be fair you can't use accidental damage to an ageing item as an excuse to upgrade it to something better at your tenant's expense.
The landlord is given five days from the date of notice to begin repairs or to contract for outside services and 14 days to substantially complete all necessary repairs. (The inspecting agency or court may shorten this time frame.)
It says landlords should fix major problems within two weeks if they pose a threat to a tenant's health and security, such as a broken boiler in the depths of winter.
It's a landlord's responsibility to repair damage caused by a crime. It's also in their best interest to make sure the property is secure again after any crime, to protect their tenant's and property. Examples of damage due to crime include: Windows or doors broken during a burglary.
To recover damages under the Consumer Protection Act, the law requires that you first send your landlord a written demand letter at least 30 days before you file a law suit.
For tenants of those rental units, landlords must pay temporary relocation costs if a major repair or remodel is planned. The tenants must continue paying rent and can be evicted for refusing to allow access for repairs or improvements.
Massachusetts law allows landlords to do this, provided they give the tenant a written explanation of the mold damage costs (along with any other claimed damages) within 30 days of the tenant's lease termination.