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Massachusetts Call Back Escalation Form
Category:
State:
Multi-State
Control #:
US-125-AZ
Format:
Word;
PDF;
Rich Text
Instant download
Description
How to fill out Call Back Escalation Form?
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FAQ
PhoneCall Center Call Department of Unemployment Assistance, Call Center at (877) 626-6800.TeleCert Line (Automated system is operational) Call Department of Unemployment Assistance, TeleCert Line (Automated system is operational) at (617) 626-6338.More items...
For assistance, please email DUASeasonalCert@mass.gov.
Many times a hold on your account simply means that DUA is taking the extra step to verify that there is no fraudulent activity. It is not unusual for a claim to go on hold for two weeks for DUA to verify information. That two-week wait is not a reason to suppose that DUA has a major issue with your claim.
For assistance, please email DUASeasonalCert@mass.gov.
Our main Call Center can be reached at (877) 626-6800 from a.m. to p.m., Monday through Friday. Multilingual call agents are available.
Most claims are processed within 21-28 days after filing. It may take longer if there is an issue with your claim.
To schedule a call back to file a claim click here.Call (877) 626-6800 if your phone is in area code 351, 413, 508, 774, or 978.Call (617) 626-6800 if your phone is in area code 617 or 781 (or any other codes not mentioned in the bullet above)TeleClaim Center hours are Monday to Friday from am to pm.More items...?
The best way to reach the Department of Unemployment Assistance (DUA) is by phone. Our main Call Center can be reached at (877) 626-6800 from a.m. to p.m., Monday through Friday. Multilingual call agents are available.
What to Do If You Receive an Overpayment NoticeFile an appeal: If you feel that you received the notice in error, go to your state unemployment website to request a hearing.Request a waiver: If the overpayment is legitimate, then you may be entitled to either a waiver or forgiveness of it.More items...
Our main Call Center can be reached at (877) 626-6800 from a.m. to p.m., Monday through Friday. Multilingual call agents are available. Other UI phone numbers that may be helpful: Automated Telecert Line at (617) 626-6338 is operational daily from 6 a.m. to 10 p.m. to request weekly benefits.
