[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Date] [Recipient's Name] [Recipient's Position] [Company/Organization Name] [Address] [City, State, Zip Code] Subject: Request for Clarification in Applying Payment Dear [Recipient's Name], I hope this letter finds you well. My name is [Your Name], and I am writing to seek clarification regarding a payment made to [Company/Organization Name]. On [Payment Date], a payment of [Amount] was made to [Company/Organization Name] for [Invoice/Reference Number]. However, upon reviewing my records, I noticed some discrepancies related to the application of the payment. I kindly request your assistance in clarifying the following matters: 1. Payment Allocation: Could you please provide a breakdown of how the payment was allocated among the outstanding account balances, invoices, or specific services provided? This information will help me reconcile my records accurately. 2. Applied Payments: If there are any applied payments in your system that correspond to the payment made on [Payment Date], kindly apply them to the appropriate accounts or invoices. If these payments are not relevant to my account, please provide a written explanation. 3. Late Payment Charges: I noticed that late payment charges are still being applied to my account despite making the aforementioned payment. I kindly request a detailed explanation regarding the calculation of these charges and request that they are adjusted accordingly, if appropriate. 4. Confirmation of Receipt: Please provide a confirmation of receipt for the payment made on [Payment Date]. This will help me reconcile my records and ensure the payment was successfully processed. I understand that oversights and errors can happen, and I appreciate your prompt attention to this matter. Kindly respond to this letter within [reasonable timeframe] to avoid any further confusion. If you require any additional information or documentation from my end to facilitate this clarification process, please do not hesitate to let me know. I will gladly provide any necessary assistance upon request. I look forward to your prompt response and resolution of this issue. Thank you for your attention to this matter. Sincerely, [Your Name]