Massachusetts Complaint regarding Auction Collection
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FAQ
Filing a Chapter 93A Complaint in Massachusetts Be sent to the business at least thirty (30) days prior to the filing of an actual lawsuit; State that the claimant is a "consumer" - someone who engages in commerce for primarily personal, family, or household purposes; Identify the claimant's full name and address;
File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.
File your complaint in the clerk's office of the District Court, Boston Municipal Court (BMC), or Superior Court in the county where you'll be filing your case.
Office of Consumer Affairs and Business Regulation 501 Boylston Street, Suite 5100 Boston, MA 02116 Consumer Hotline: (617) 973-8787 or (888) 283-3757 toll free (MA only) Use our Question / Complaint Form to submit inquiries online.
However, our Consumer Hotline is staffed from a.m. to p.m., Monday through Friday, to answer your questions, provide information, and give you instructions on how to file a written complaint. You can reach us at (617) 727-8400. You can file a complaint at any time using our online form.
Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...
