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I wish to complain about ____ (name of product or service, with serial number or account number) that I purchased on ____ (date and location of transaction). I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do).
To write a complaint letter, you can start with the sender's address followed by the date, the receiver's address, the subject, salutation, body of the letter, complimentary closing, signature and name in block letters. Body of the Letter explaining the reason for your letter and the complaint.
A complaint Letter is a written communication used to raise your concerns with a product, service or to address other types of grievances. The purpose of the letter is to address the problem and seek a productive resolution.
Dear I am the parent of (child's name and class) who attends (name of school). complaining about). ... Include the date/time, people involved, what happened, any witnesses). ... in response to your concerns e.g. meetings, actions by the school. ... I am not happy with the actions taken because (e.g. not enough done, the problem.
In essence, they are business letters so you should begin with your address and the date. The name and title of the contact person should come next if you can locate them, otherwise begin with the name of the company and its street address. Finally, after your salutation, you can begin the body of your letter.
Keep the tone of your letter aloof and straightforward. Avoid angry, abusive or critical tones, and stick to your specific set of complaints. Resist the temptation to make blanket statements about apathetic teachers, the poor quality of education or other gripes that are not directly related to the problem.
Be honest and straightforward. Write to the point, and in clear language. Do not include subjective opinions, except to the effect that your expectations were higher - for example, that you would have expected a better service from such a prominent company, or the product to be free of faults.
When writing a complaint letter you should: describe your problem and the outcome you want. include key dates, such as when you purchased the goods or services and when the problem occurred. identify what action you've already taken to fix the problem and what you will do if you and the seller cannot resolve the problem.