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Send the complaint through Email to complaints@irdai.gov.in.
Be reasonable, not angry or threatening, in your letter. Remember, the person reading your letter may not be directly responsible for your problem, and can possibly help resolve it.
A complaint letter format will typically begin with the sender's details, followed by stating who it's addressed to, the date, and then the letter itself. The opening paragraph should state your reason for writing, and the meat of the text will go into detail about the matter.
What to Say Include your name, address and phone numbers at home and work. If it is not possible to type your letter, be sure your handwriting is easy to read. Make your letter brief and to the point. ... State what you feel should be done about the problem and how long you are willing to wait to get the problem resolved.
The easiest way to file a complaint is online at .ldi.la.gov. You can also print out a paper complaint form from the website or obtain a copy by calling 1-800- 259-5300.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
State exactly what you want done and how long you're willing to wait for a response. Be reasonable. Don't write an angry, sarcastic, or threatening letter. The person reading your letter probably isn't responsible for the problem, but may be very helpful in resolving it.
I've had a chance to review your complaint, and I'd like to apologize for [Issue]. Thank you for taking the time to share that with me so I can make it right. [Rephrase issue] is something that our team at [Company] doesn't take lightly. Based on what you've shared with me, here's how I can resolve the problem.