Kentucky Developer-Oriented Software Maintenance Agreement

State:
Multi-State
Control #:
US-L1013AM
Format:
Word; 
Rich Text
Instant download

Description

This sample form, a detailed Developer-Oriented Software Maintenance Agreement document, is adaptable for use the software industry and related fields. Tailor to fit your circumstances. Available in Word format.
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FAQ

Software maintenance is the process of changing, modifying, and updating software to keep up with customer needs. Software maintenance is done after the product has launched for several reasons including improving the software overall, correcting issues or bugs, to boost performance, and more.

A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another party's property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.

Regular maintenance will help identify issues before they become major problems, which can save you from having to pay for costly repairs or replacements. Having an annual maintenance contract will also help ensure your software is up to date.

A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.

A maintenance contract is an agreement between you and your service provider that outlines the tasks, schedules, and frequency of the maintenance services they provide.

?Software Maintenance is the process of modifying, changing, and updating a software system or module to resolve errors, improve performance, or adapt to a changing environment.? Software maintenance is one type of process, which helps to upgrade, modify, and update software to stay up with client needs.

How to Create a Planned Maintenance Contract Full name and details of service provider and client. The type of maintenance. A disclosed scope of work. A service schedule. Payment terms. Warranties and guarantees. Information regarding legal disputes. Details on contract termination.

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Kentucky Developer-Oriented Software Maintenance Agreement