This form is a Computer System Support Agreement. This form provides that a company will be responsible for the maintenance of computer equipment. The form also provides that the customer will pay the company a maintenance fee for the equipment. The agreement will be binding upon the parties and their respective successors and assignees. The customer may not assign the agreement to any person or entity without the prior written consent of the company.
Kentucky Computer System Support Agreement - Maintenance Agreement
Category:
State:
Multi-State
Control #:
US-KWP-0015
Format:
Word;
Rich Text
Instant download
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How to fill out Kentucky Computer System Support Agreement - Maintenance Agreement?
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FAQ
When writing a contract for an independent maintenance contractor, include the hourly pay rate, methods of payment, and any provisions for additional compensation. With contracts for larger service providers, include all agreed-upon provisions such as compensation, price discounts or early payment, and credit terms.
Draw up a section for official definitions at the beginning of the contract.Lay out the maintenance services to be performed early in the contract.Discuss the compensation structure agreed upon for services.Draft a section discussing any warranties or promises made by either party.More items...
A support agreement is just that; a way that we agree to work together with you to best support your business. The agreement outlines what services we will provide, how we will provide them, the service levels that you can expect from us and the associated costs.
Sections to Be Included in a Product Maintenance and Repair AgreementProvider and buyer contact information.Definitions of common terms.General service terms and specifications.Response time and returns procedure.Support conditions and obligations.Service exclusions.Price, Invoicing, and Payment terms.More items...
Related Definitions Maintenance and Support Contracts means the contracts pursuant to which, prior to the Closing Date, Seller has obligations to provide maintenance and support to its customers.
A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another party's property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.
A service maintenance contract is a legal agreement between a company and a maintenance service provider. It specifies the terms and conditions of the agreement between the two parties.
Draw up a section for official definitions at the beginning of the contract.Lay out the maintenance services to be performed early in the contract.Discuss the compensation structure agreed upon for services.Draft a section discussing any warranties or promises made by either party.More items...
Maintenance agreements provide routine maintenance, access to emergency repairs, and constant upgrades to software and your system's hardware. More importantly, the agreement make you a priority and allows you to build a relationship with your maintenance provider.
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Index of Payment Computerized System (IPCS)satisfactorily complete the work within specified contract time including any time extension duly granted, ...509 pages
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1.5 ?Executable Code? means a program file stored in a format that can be executed by a Supported Computer without modification or when linked into a program. 04-Sept-2008 ? (1) The initial retail sale of a software post-sale support agreement computer software maintenance contract sold by the seller of the software ... Customer shall completely remove the Licensed Materials from the previous Designated Equipment. 9. TECHNICAL SUPPORT. Subject to the terms and conditions of ... Proprietary Service Tools may reside on the Customer's systems or sites. Any open source software embedded in or provided with the Proprietary Service Tools is.15 pagesMissing: Kentucky ? Must include: Kentucky
Proprietary Service Tools may reside on the Customer's systems or sites. Any open source software embedded in or provided with the Proprietary Service Tools is. Front Page for the GSA.gov website. NASPO ValuePoint Master Agreements are.Explore NASPO ValuePoint Contracts by CategoryThe agreements cover the three cloud service models ?.