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More Definitions of Billing error Billing error means an undercharge or overcharge caused by the use of an incorrect actual meter read, incorrect pressure factor, incorrect calculation of the applicable rate, or other similar act or omission by the utility in determining the proper amount of a customer's bill.
Billing error means an undercharge or overcharge caused by the use of an incorrect actual meter read, incorrect pressure factor, incorrect calculation of the applicable rate, or other similar act or omission by the utility in determining the proper amount of a customer's bill.
How to Dispute Billing Errors Write to the issuer. ... Send your letter so that it reaches the issuer within 60 days after the first bill with the error was sent to you. ... Within 30 days of getting your complaint, the issuer must acknowledge it in writing, unless the problem has been resolved.
Read What the Bill Says You Should Do in Case of Error. Once you've found a billing problem ? or even if you simply don't understand the bill ? you'll need to contact the company. Many bills include a statement explaining how to do this. Examine the bill to see whether it contains such a statement.
There are certain types of credit card purchase situations in which you can dispute a billing error. For instance: You don't recognize a charge on your credit card bill and suspect that you did not authorize it. You see a charge for an incorrect amount. A charge for a purchase that was not delivered, or that you ...