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Consumer complaints against insurance companies must be received in writing. You may file a complaint using our Online Consumer Complaint Portal. You may print off our Insurance Complaint Form and mail or fax the completed form to the Consumer Services Division.
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.
Resources Medicaid Fraud Complaint. Patient Abuse & Neglect. Consumer Complaint. Do Not Call/Text Complaint. Do Not Fax Complaint. Gas Gouging Complaint. Identity Theft Complaint. Mortgage Fraud Complaint.
The Tort Claims Against Governmental Entities and Public Employees Act (ITCA), Indiana Code §§ 34-13-3-1 et seq., sets out when and how an individual may file a claim against a state or local governmental entity.
You can file a consumer complaint with the Indiana Attorney General's Office online or by filling out a printable form. You can also request a complaint form by calling 1.800. 382.5516 or 317.232. 6330.
Effective Complaining Talk to the Right Person. If you have a complaint about a service or a product the place to start is with the business that sold you that service or product. ... Keep Records. Gather all of your documents, including bills, receipts, warranties and letters. ... Be Polite. ... Be Specific. ... Don't Give Up.
Consumer laws in Indiana set out to protect residents from scams, enforce their rights against big corporations, and generally lay out their rights as consumers in the marketplace. They are intended to safeguard citizens in commercial transactions, and protect them from financial harm.