Illinois How to Request an Interpreter is a service provided by the Illinois Department of Human Services (IDs) to provide language assistance to individuals who may not be able to effectively communicate in English. The IDs provide interpreters and translation services for a variety of different languages, including American Sign Language (ASL), Spanish, Polish, Korean, Arabic, Chinese, and Russian. To request an interpreter, individuals can call the IDs Language Access Hotline at 888-806-2230 or email languageaccess@dhs.state.il.us. The IDs will review the request and determine the best way to provide language assistance. Depending on the situation, one of the following types of interpreter services may be provided: • On-site Interpreter: An on-site interpreter will come to the individual’s location and provide face-to-face interpretation. • Telephone Interpreter: A telephone interpreter will provide interpretation services over the phone. • Video Remote Interpreting (VRI): VRI is a live, two-way video communication between an individual and an interpreter. • Written Translation: Written translation services are available for documents that need to be translated from English to another language. The IDs will provide the requested interpreter services at no cost to the individual. If an individual needs language assistance, they can call the IDs Language Access Hotline or email languageaccess@dhs.state.il.us to request an interpreter.
Illinois How to Request an Interpreter
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How to fill out Illinois How To Request An Interpreter?
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Assessing the need for an interpreter Requests it. Speaks English as a second language and is in a stressful, complex or unfamiliar situation. Is difficult to understand. Responds only in a limited way. Relies on family or friends to interpret. Wishes to communicate in his or her preferred language.
Speak slowly, clearly and in a normal tone of voice. Use simple vocabulary to express your meaning. Explain jargon and technical terms when necessary. Speak in short simple sentences, pausing to permit the interpretation.
This is covered under the Title III of the Americans with Disabilities Act (ADA). If you feel that you need an interpreter in order to understand what your doctor/health care provider is telling you, then the doctor/health care provider is required to provide you with one.
bystep guide to asking for an interpreter 2 weeks ahead. Call the person in charge. Tell them you are deaf. Ask for a sign language interpreter. 1 Week Ahead. Call the person in charge. Ask if an interpreter has been hired for your appointment.
Look at the person when signing/speaking to them, not at the interpreter. Look at the person who is signing/speaking to you, even though this may feel awkward since the message is coming through an interpreter.
Dear : I am a person who is deaf. I will need a sign language interpreter during our upcoming meeting or appointment, and I am asking you to provide an interpreter. You may not know this but my first language is American Sign Language (ASL).
Engaging an interpreter is recommended when the client: Requests it. Speaks English as a second language and is in a stressful, complex or unfamiliar situation. Is difficult to understand.
bystep guide to asking for an interpreter 2 weeks ahead. Call the person in charge. Tell them you are deaf. Ask for a sign language interpreter. 1 Week Ahead. Call the person in charge. Ask if an interpreter has been hired for your appointment.