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Idaho generally does not require sales tax on Software-as-a-Service.
Several examples of exemptions are prescription drugs, some groceries, truck campers, office trailers, and transport trailers. These categories may have some further qualifications before the special rate applies, such as a price cap on clothing items.
A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.
Idaho generally does not require sales tax on Software-as-a-Service.
Sales of parts purchased for use in performing service under optional maintenance contracts are subject to sales tax in Idaho.
Maintenance agreements provide routine maintenance, access to emergency repairs, and constant upgrades to software and your system's hardware. More importantly, the agreement make you a priority and allows you to build a relationship with your maintenance provider.
California: SaaS is not a taxable service. However, software or information that is delivered electronically is exempt. The ability to access software from a remote network or location is exempt. Under California sales and use tax law, there must be a transfer of TPP, in order to have a taxable event.
A service maintenance contract is a legal agreement between a company and a maintenance service provider. It specifies the terms and conditions of the agreement between the two parties.
Services in Idaho are generally not taxable. However if the service you provide includes creating or manufacturing a product, you may have to deal with the sales tax on products. Tangible products are taxable in Idaho, with a few exceptions such as prescription drugs.
Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software package. These examples are considered software maintenance as a service.