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Contact the customer Explain the situation to them. Ask the customer to pay with cash or credit card. If you can't reach the customer by phone, you can try sending a bounced check letter to customer. Tell the customer why you are contacting them.
Send certified mail. The check you wrote for $________, dated ______, which was made payable to _____________(write your/payee's name here), was returned by ______________ (write name of bank) because ____________(account was closed OR the account had insufficient funds).
This letter serves as notice that your check number __________________,drawn on _______________________Bank or Credit Union, dated _________________, in the amount of $________________, made payable to _____________________, has been refused payment by your bank for the reason of lack of funds, insufficient funds, stop ...
It is recommended that you call them and write them a letter detailing the situation at hand. On the phone it is important to remain courteous but firm; you cannot let the person explain away the bounced check.
I am writing to let you know that your [Check No. _______] in the amount of [$_____] has been returned to us by your bank marked ?Insufficient Funds.? You are a valued customer, and we understand that there may have been a minor error in your bookkeeping or a misunderstanding between you and your bank.