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It's often best to email or write to the airline's consumer office at its corporate headquarters. DOT requires airlines that fly to, from, or within the United States to state on their websites how and where complaints can be submitted. There may be a form on the airline's website for this purpose.
You can file a complaint: Online at , or. Complete the Complaint Form, or. Call the board office at 515-281-0254 during regular business hours.
You can submit an online consumer complaint, which allows you to attach and submit any supporting documents, such as contracts, advertisements, correspondence, proof of payment, etc. You can also download a printable complaint form and mail it to the Consumer Protection Division.
Filing a complaint with an airline or a ticket agent. There may be a form on the airline's website for this purpose. Often, you may also email or write to the airline or ticket agent's consumer office at its headquarters.
Public HHS records are almost always provided at no cost Public records on the department's web site, .
If you have questions, you may call Appeals at (515) 281-3094. If it is determined that you had good cause, your appeal will be scheduled for a hearing. A letter will be sent to you if it is determined that you do not have good cause. You may appeal the denial of your good cause claim.
Praised for transformative leadership, Kelly Kennedy Garcia serves as the Director of the Iowa Department of Health and Human Services (HHS).
For problems or concerns regarding your local DHS office contact the Central Office at 1-800-972-2017 or by email at contactdhs@dhs.state.ia.us.