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In addition, the office is an advocate and resource for the State of Iowa and its residents in many areas, including protecting the public through criminal prosecutions, consumer protection efforts, combating fraud and corruption, and protecting civil rights.
A written complaint, containing the information requested in the form below, may also be submitted by ordinary mail (Iowa Public Information Board, Wallace Building, 502 East 9th St., Des Moines, Iowa 50319), Fax (515-725-1789) or email (IPIB@iowa.gov).
Hear this out loud PauseRegistered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution.
Hear this out loud PauseExplain your problem to the company by calling, web chatting, or sending them a formal complaint letter. To get help writing a complaint letter, use this sample complaint letter from the Federal Trade Commission (FTC). Then send it to: A salesperson or customer service representative.
A: Each contractor or business that performs ?construction? work and earns at least $2,000 a year in Iowa must be registered. An individual or business that makes less than $2,000 a year in ?construction? work, or who works only on their own property, is not required to register.
Six Steps to Making a Successful Customer Complaint Be Quick. As soon as you find a fault make your complaint. ... Be Polite. Remember, the customer assistant you're speaking to isn't the one to blame. ... State the Facts. Keep it simple. ... Don't Forget the Evidence. ... Don't Feel Guilty. ... Persevere.
Contact Email. consumer@ag.iowa.gov. Phone. 515-281-5926. Fax. 515-281-6771. Mail. Office of the Attorney General of Iowa.
Iowa Law requires the complaint include the name and address of the complainant, the name of the licensee, and a concise statement of the allegations against the licensee. A person may call the office directly at 1-866-280-1521 and request a complaint form be mailed to them.