Dear [Client's Name], I hope this letter finds you in good health and high spirits. We are reaching out to you today regarding an overpayment made to our company for the services we provided to you. We have noticed that an excess amount was inadvertently transferred to us, and we would like to rectify this by returning the overpaid funds to you. First and foremost, we apologize for any inconvenience this may have caused you. We understand that finances are crucial, and any unexpected changes can pose challenges. Rest assured, our intention is to handle this matter promptly and efficiently. After reviewing our records, we have determined that the overpayment made to us amounts to [specific amount]. This sum was mistakenly credited to our account instead of the correct invoice total. We are sorry for the oversight and take full responsibility for it. Upon realizing the error, we immediately initiated the process of resolving this issue. We have attached a check for the amount of the overpayment, made payable to you. Along with the check, you will also find a detailed breakdown of the transactions involved, highlighting the discrepancy and the steps taken to rectify it. We kindly request that you verify the enclosed check, ensuring that it matches the amount of the overpayment. If you have any concerns or questions regarding the amount, please do not hesitate to contact our customer service team at [phone number] or [email address]. We will gladly provide any additional clarification required. Please note that we understand the urgency of this matter, and we have taken extra measures to expedite the resolution process. Consequently, we anticipate that you will receive the check within [estimated timeframe]. However, in the unlikely event that there are any delays or issues, please inform us immediately so that we can rectify them promptly. To reiterate, we sincerely apologize for any inconvenience caused and assure you that this error has already been corrected. Thank you for your understanding and cooperation in this matter. Our aim is to maintain the utmost transparency and professionalism while addressing this issue. Once again, we apologize for the oversight and appreciate your assistance in resolving this matter swiftly. We value your continued trust in our services and look forward to maintaining a beneficial business relationship with you. Wishing you all the best in your endeavors. Warm regards, [Your Name] [Your Position/Title] [Company Name] [Contact Information: Phone Number, Email Address]
Hawaii Sample Letter for Return of Overpayment to Client
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How to fill out Hawaii Sample Letter For Return Of Overpayment To Client?
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Inform a Customer of an Overpayment ? Example Letters, Guides and Samples Carefully explain how much the customer has overpaid. Inform the client how you plan to correct the error. Offer additional service.
Example: Employee A was paid $500 on their check for the 1/31 pay period. Employee A should have been paid $400. This results in a gross overpayment of $100.
I acknowledge on [date] I received an over payment in the amount of $____________. I understand that [Company Name] will need to be reimbursed. I have selected the checked option below to repay the company. ? ____ Deduct the overpayment from my salary from next pay period.
How to Send an Incorrect Payment Letter to Customers (Template Included) Choose a Clear Subject Line. Bring Attention to the Incorrect Payment. Apologize for the Error. Explain How to Correct the Error. Offer Additional Service. Incorrect Payment Templates You Can Use. Conclusion.
I acknowledge on [date] I received an over payment in the amount of $____________. I understand that [Company Name] will need to be reimbursed. I have selected the checked option below to repay the company. ? ____ Deduct the overpayment from my salary from next pay period.
Dear [Employee], A salary overpayment has been identified on a previous pay period and has been submitted to University Payroll & Benefits for processing. University Payroll & Benefits will send you notification of the overpayment along with the collection process needed to satisfy this debt.
Both federal legislation like the Fair Labor Standards Act (FLSA) and state labor and employment laws give employers the right to recover an overpayment in full.
How to write this credit letter: Carefully explain how much the customer has overpaid. Inform the client how you plan to correct the error. Offer additional service.
I am writing to you because I have been informed that I have been overpaid. I (am/was employed/engaged) by you from (enter date) to the (enter date) as a (enter job title) on a (enter job type - full time, part time or agency/casual) basis. You have stated that I have been overpaid by a total sum of (enter amount).
Options for handling overpayments are to either refund the amount or establish a credit for it. The receiver cannot keep an overpayment, as it is neither revenue nor income. Account credits caused by customer overpayment are recorded as liabilities or contra-assets on the balance sheet until applied against an invoice.
