Delaware Sample Letter for Apology for Accounting Errors and Past Due Notices: [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Apology for Accounting Errors and Past Due Notices Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to sincerely apologize for the accounting errors made by our company, [Your Company Name], which resulted in the incorrect issuance of past due notices. We understand the inconvenience this may have caused and the frustration it has caused you. Firstly, let me assure you that we take full responsibility for the errors that occurred in our accounting department. Our team has thoroughly reviewed the situation and has implemented enhanced measures to prevent such mistakes from happening in the future. We deeply regret any financial difficulties or stress this may have caused you. Please note that the incorrect past due notices were a result of an internal miscommunication, which led to incorrect data being processed. We are currently working tirelessly to rectify all errors and have taken immediate steps to ensure the accuracy of our records moving forward. In an effort to rectify this situation, we have revised your account balance and updated your records accordingly. We apologize for any financial inconvenience this error has caused you. You should receive an updated statement reflecting the correct balance within the next [insert timeframe, e.g., five business days]. To further express our sincerest apologies, we would like to offer you a [insert discount rate or special offer, e.g., 15% discount] on your next purchase with us. We value your patronage and would like to show our gratitude for your understanding during this unfortunate incident. Once again, I deeply apologize for any inconvenience caused. We understand the importance of accurate accounting, especially when it pertains to our valued customers like you. Rest assured that we have taken immediate action to prevent any future occurrences. Should you have any further questions or concerns, please do not hesitate to contact our dedicated customer service team at [phone number] or via email at [email address]. We are available to assist you, address any queries, and provide any additional information you may require. Thank you for your understanding, cooperation, and continued support. We value your business and look forward to serving you better in the future. Sincerely, [Your Name] [Your Designation] [Your Company Name]