Delaware About Homeowner Insurance Arbitration is a dispute resolution process that provides an alternative to going to court. It is a voluntary method of resolving disputes between homeowners and their insurance companies in a fair and cost-effective manner. The arbitration process is conducted by an independent arbitrator who is appointed by the Delaware Department of Insurance. The arbitrator hears both sides of the dispute and makes a decision based on the evidence presented. The decision of the arbitrator is legally binding and final. There are two types of Delaware About homeowner insurance arbitration: binding and non-binding. In binding arbitration, the decision of the arbitrator is final and cannot be appealed. In non-binding arbitration, either party can reject the arbitrator's decision and bring the dispute to court.