This form is a Computer System Support Agreement. This form provides that a company will be responsible for the maintenance of computer equipment. The form also provides that the customer will pay the company a maintenance fee for the equipment. The agreement will be binding upon the parties and their respective successors and assignees. The customer may not assign the agreement to any person or entity without the prior written consent of the company.
District of Columbia Computer System Support Agreement - Maintenance Agreement
Category:
State:
Multi-State
Control #:
US-KWP-0015
Format:
Word;
Rich Text
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How to fill out District Of Columbia Computer System Support Agreement - Maintenance Agreement?
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FAQ
A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.
How to Do Business with the DistrictAttend a General Vendor Workshop.Meet all of the requirements for doing business with the District.Register to do business with the District in eSourcing to receive notice of open solicitations.Become a Certified Business Enterprise (CBE) (local businesses only).More items...
Important Contract Terms for Service AgreementsTerm/Duration:Responsibilities/Scope of Work:Payment Terms:Dispute Resolution Terms:Intellectual Property Rights:Liabilities/Indemnification:Modifications/Amendments:Waiver:More items...?
More Definitions of Support and Maintenance Agreement Support and Maintenance Agreement means an Agreement for the provision of support and maintenance services in respect of one or more Products.
DCCCBRC, an initiative of the DC Chamber of Commerce, supports businesses with counseling, mentoring, training, access to capital, and a computer lab. DCCCBRC operates a US Small Business Administration (SBA) Sub-Center to provide access to SBA programs for local businesses.
What standard clauses should I include in a service agreement? Key clauses in a service agreement include a payment clause, termination clause and intellectual property clause. You should also include a clause covering exclusions and limitations of liability.
In your maintenance agreement, you will need to include:A section that defines both the provider and the client including their full legal names and any terms that need to be defined in the contract.A list of the services that will be performed in detail.The compensation for the agreed upon services.More items...
The Software maintenance fee is the annual cost that you pay for upgrades and support of the software. The price is typically a percentage of the initial software license fee which is usually between 16-25% of the license cost per year.
It should include service rates per hour, one-time payments, product costs, and anything else the customer is expected to pay as part of the agreement. Dispute resolution terms: A standard agreement should include a section about resolving disputes.
A service maintenance contract is a legal agreement between a company and a maintenance service provider. It specifies the terms and conditions of the agreement between the two parties.
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