District of Columbia User Oriented Software and Equipment Maintenance Services Agreement

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Multi-State
Control #:
US-CP0910-AM
Format:
Word; 
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This sample form, a detailed User Oriented Software and Equipment Maintenance Services Agreement document, is for use in the computer, internet and/or software industries. Adapt to fit your circumstances. Available in Word format.
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  • Preview User Oriented Software and Equipment Maintenance Services Agreement
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FAQ

By Practical Law Commercial. A B2B agreement in which the supplier agrees to provide a maintenance and support service for equipment. The agreement is drafted to be broadly neutral between the parties. To access this resource, sign in below or register for a free, no-obligation trial.

How to Create a Planned Maintenance Contract Full name and details of service provider and client. The type of maintenance. A disclosed scope of work. A service schedule. Payment terms. Warranties and guarantees. Information regarding legal disputes. Details on contract termination.

A maintenance contract is a legal agreement between your organization and a maintenance service provider that outlines the work they're going to do, when they're going to do it, how quickly, and to what standard.

A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another party's property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.

Annual Maintenance Contract ( AMC) is an agreement with a service provider for repairing and maintaining the property used by the company. It includes the maintenance or repair of any property owned by your company, including servers, access points, and computers or printers you use in your offices.

Common parts of a maintenance contract span across all needs. A maintenance contract agreement sets the expectations, timeline, requirements, price, and what is not included in the contract. The two invested parties usually negotiate the annual maintenance contract rules.

A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.

In addition, since a maintenance agreement does not provide for the repair or replacement of property due to a defect in materials or workmanship or wear and tear, a maintenance agreement is not a warranty nor a service contract.

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District of Columbia User Oriented Software and Equipment Maintenance Services Agreement