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If you need assistance submitting your consumer complaint, please contact the Consumer Complaint Hotline at 202-442-9828 or email consumer.protection@dc.gov.
You may choose to fill out forms online or using the print version; both may be submitted online by emailing them to OHR.Intake@DC.Gov. Please note, that sending an email without a complaint form will not be accepted.
You may file a complaint in a number of ways: In person at the IAD or any MPD facility. Mail a letter detailing your complaint to the IAD or any police facility. Report your complaint over the telephone.
What is 311? 311 provides a one-stop service experience for constituents, residents, and visitors searching for DC government services, numbers, and information. The Office of Unified Communications (OUC) oversees the designated call center for all 311 calls and for all District 911 calls.
Visit dcdmv.scoutcms.com/submitcomplaint to file a report with the DC DMV's Office of Service Integrity. Once received and reviewed DC DMV's Office of Service Integrity may reach back out to you if more information is needed. Please be as thorough as possible with details and descriptions.
If you need assistance submitting your consumer complaint, please contact the Consumer Complaint Hotline at 202-442-9828 or email consumer.protection@dc.gov.
Leave a voice mail on our noise complaint hotline at 877-209-3200.
By Phone: 916-322-3360. Toll-Free Phone Number: 1-800-952-5225.