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Contact your bank right away. To limit your liability, it is important to notify the bank promptly upon discovering any unauthorized charge(s). You may notify the bank in person, by telephone, or in writing.
Example: A cardholder purchases an expensive electronic device but changes their mind after a few days. Instead of going through the proper return process, they dispute the charge and initiate a chargeback to get a refund.
The details of the transaction are as follows: ? Date of transaction: [INSERT DATE OF TRANSACTION] ? Amount of transaction:[INSERT AMOUNT OF TRANSACTION] ? Name of merchant: [INSERT NAME OF SELLER] ? Reasons for the request for chargeback: [FOR EXAMPLE you did not receive the goods, they were faulty etc] Please let me ...
Without that, the dispute will be a 100% LOSS. The most crucial compelling evidence is 'customer communication. ' Customer communication: This includes emails to prove a link between the person receiving products and the cardholder or proving that the cardholder disputing the transaction has the merchandise.
Signed document or clear acknowledgement from the cardholder approving a draft of the product or service, and proof that it matches the final product or service. Proof that the cardholder received the goods or services, and images of the final product or service just before it was provided to them.
I am writing to dispute a charge of [$______] to my [credit or debit card] account on [date of the charge]. The charge is in error because [explain the problem briefly. For example, the items weren't delivered, I was overcharged, I returned the items, I did not buy the items, etc.].
What Should My Chargeback Rebuttal Include? The chargeback reason code. The transaction amount and the chargeback amount. The action(s) already completed by the acquirer. The deadline for submitting representment documents. The adjustment date. The case number assigned to the chargeback.
Dear Sir or Madam: I am a victim of identity theft. I recently learned that my personal information was used to open an account at your company. I did not open or authorize this account, and I therefore request that it be closed immediately.