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Contact the department's Consumer Services Division at disbcomplaints@dc.gov, send a fax to (202) 354-1085 or call (202) 727-8000.
Should you need our assistance, please call (202) 442-9828. You can also file a complaint online by emailing consumer.protection@dc.gov or writing to: the Office of the Attorney General's Office of Consumer Protection, 441 4th Street, NW, Washington, DC 20001.
The District of Columbia's general consumer protection law, which prohibits a wide variety of deceptive and unconscionable business practices, is called the Consumer Protection Procedures Act or ?CPPA.? It is codified at DC Official Code §§ 28-3901 to 28-3913.
If you need assistance submitting your consumer complaint, please contact the Consumer Complaint Hotline at 202-442-9828 or email consumer.protection@dc.gov. It only takes 5 minutes to submit your complaint online - be prepared to provide: Your contact information (address, phone number, email address).
For assistance call the Office of Fair Hearings at (202) 535-1245. C. Only a public housing resident (head of household) may file a grievance.
Visit dcdmv.scoutcms.com/submitcomplaint to file a report with the DC DMV's Office of Service Integrity. Once received and reviewed DC DMV's Office of Service Integrity may reach back out to you if more information is needed. Please be as thorough as possible with details and descriptions.
If possible, call the company's toll free number. Look for it on any papers you have received from the company, or try directory assistance at 1(800) 555-1212. Check the product label or warranty. To find a DC business, call the Department of Consumer and Regulatory Affairs (DCRA) at (202) 442-4400.
If you need assistance submitting your consumer complaint, please contact the Consumer Complaint Hotline at 202-442-9828 or email consumer.protection@dc.gov.